MIS KT금호 렌터카 고객만족 경영 연구 (영문)

MIS KT금호 렌터카 고객만족 경영 연구 (영문) [MIS] KT금호 렌터카 고객만족 경영 연구 (영문).ppt 목차 1. Introduction - Reason for Selection - Study Selection - Introduction 2. Environment Analysis - Analysis of Internal Market - Analysis of Outside Market 3. Problems 4. Research - MIS Analysis with Access - Query Demonstration 5. Conclusion 6. Reference 본문 ♦ Analysis of Internal Market Customer oriented service Provide Fly&Drive Service relating flight Package service affiliated other tourism packages Handle various events(discount by membership grading system etc) offer special membership discount in Jeju since 2011 Because of various service price is more expensive than others Serve variety service(WIFI, Full tank rent) Have partnership with Herts(the largest rent-car company in the world) 본문내용 ction - Reason for Selection - Study Selection - Introduction 2. Environment Analysis - Analysis of Internal Market - Analysis of Outside Market 3. Problems 4. Research - MIS Analysis with Access - Query Demonstration 5. Conclusion 6. Reference Contents Introductory Reason for Selection Study Selection Introduction * 1. Introduction - Reason for Selection Study Assignment Introduction of Kumho 참고문헌 KT금호렌터카 : http://www.ktkumhorent.com/ 고객을 위한 세심한 서비스 : http://journeyon.kr/40137654882 통계청 : http://www.kostat.go.kr/ 렌터카 ‘바가지 상술’ 소비자 울린다 : http://www.cstimes.com/news/articleView.html?idxno=70478 KT금호렌터카 3G 통신망 활용한 `토탈 안전관리 서비스`: http://www.dt.co.kr/contents.html?article_no=2012040202019932718009